Established 2006
An Independent Local Locksmith, Not a Call Centre
Open-in Security Services is a small, independent, owner-run locksmith based on Long Lane in Ickenham. When you call, you speak to Kenny, the locksmith who turns up, not a national booking desk that takes your details, resells the job to whoever is nearest, and leaves the price to be settled on your doorstep.
We've worked the same 25-mile patch since 2006, mostly on word of mouth and repeat custom: lockouts, lock upgrades, uPVC door repairs and commercial work across West London, Hertfordshire and South Buckinghamshire.
- 24/7 cover
- 30–60 min
- No call-out fee
- DBS-checked
- Insurance-approved
Who You'll Meet
Kenny, Owner and locksmith
Kenny started Open-in Security Services in 2006 and still does every job personally: the phone call, the drive, the door. He is DBS-checked, and because there is nobody else on the books, the person who quoted you is the person kneeling at your lock. If a review on Google thanks "Kenny" or "Ken", that is him.
Twenty years of the same doors in the same towns builds a particular kind of knowledge: which uPVC gearboxes fail on which estates, which period doors take a Bramah and which need a BS3621 mortice, and which insurers ask for what. That is the experience behind every price given on the phone.
Want to check? The address, the phone number and 69 reviews are all on the Google Business Profile (opens in new tab), and the number there matches the one on this page: 07904 594452.
What He Works On
- Non-destructive entry and lock picking
- BS3621 mortice deadlocks
- TS007 3-star anti-snap euro cylinders
- uPVC and composite door multipoint lock repair
- Lock rekeying and keyed-alike systems
- Master key systems and access control
- Restricted and patented key cutting
- Safe opening
How We Work
The Same Four Promises, Every Job
DBS-checked
The same named engineer turns up on every job, never a resold call.
Fixed price by phone
Agreed before dispatch, not renegotiated at your door.
Non-destructive first
95% of doors opened without damage: picking before drilling.
£0 call-out fee
You pay for the work, not the journey. Established 2006.
Picking Before Drilling
The craft of the job is getting a door open without wrecking it. Of the lockouts Kenny attends, roughly 95% end with the lock picked, decoded or manipulated open and still doing its job, so you keep what you already own and pay for the entry alone. The drill comes out of the bag only when a mechanism has failed inside the door or was built to defeat picking, and never without saying so first.
That same care runs through the upgrade work: heritage-matched hardware on period doors, insurance-grade BS3621 and anti-snap cylinders where they belong, and honest advice about what a door actually needs rather than the most expensive thing we could sell you.
See the work, photographed on site →Kit
What Is in the Van
Most jobs finish in one visit because the van is stocked for them: pick sets and decoders for rim, mortice and euro locks; cylinders from Ultion, Mul-T-Lock, Yale, ERA; kitemarked BS3621 five-lever deadlocks; multipoint gearboxes, keeps and handles from Yale, ERA, Winkhaus, Fullex; and key blanks, including the restricted profiles that are cut to the card. If a lock has to be replaced at midnight, it is replaced at midnight, not boarded over until the shops open.
Before You Open the Door
How to Check It Is Us
Three things should match: the number you rang (07904 594452), the number on the Google Business Profile, and the number on the invoice. The address on all three is 87A Long Lane, Ickenham UB10 8QS. If they do not line up, you are not dealing with us. After a lockout, Kenny will ask you for photo ID or something inside that ties you to the address; that is a sign of a genuine locksmith, not an insult, and it is written into the terms.
Lines We Do Not Cross
What We Will Not Do
- Reach for the drill before the picks, or without telling you.
- Quote one figure on the phone and a different one on the step.
- Sell a three-star cylinder to a door whose only problem is a keep that needs moving.
- Pass your job to someone you have never spoken to.
Speak to Kenny
The person who answers is the person who arrives. Any hour, fixed price before the van moves.