24/7 · Ickenham & West London
uPVC Door Repair
Handle gone floppy, a door that will not lock unless you lift and shove, or a key that spins? It is almost always the multipoint mechanism, not the door, and it is usually a repair, not a replacement.
- 24/7 cover
- 30–60 min
- No call-out fee
- DBS-checked
- Insurance-approved
UPVC Door Repair: The Short Answer
Open-in Security Services repairs uPVC and composite doors across Ickenham, West London, Hertfordshire and South Bucks, within a 25-mile radius of UB10. The engineer is Kenny, DBS-checked and repairing multipoint doors since 2006. In nearly every case the door and frame are sound and the fault is in the mechanism: a failed gearbox at the centre of the lock strip, a dropped door that no longer meets its keeps, or a worn handle spring. Replacing the gearbox costs from £85, realignment and adjustment from £65, a new handle from £55, and a letterbox or hinge from £45, compared with several hundred pounds for a new door. Common gearboxes from Fullex, Winkhaus, Yale and Maco are carried, so most repairs are completed in a single visit. A WhatsApp photo of the handle and the strip on the door edge is usually enough for a fixed price.
Last reviewed by Kenny
Why has my uPVC door stopped locking?
The lift-to-lock strip inside a uPVC or composite door is a multipoint mechanism, and the gearbox at its centre is the part that fails. When it goes, the door either will not throw the hooks or will not unlock at all. We replace the gearbox (Fullex, Winkhaus, Yale and others) and keep the rest of the mechanism, which costs a fraction of a new door.
Can a dropped uPVC door be realigned?
uPVC doors drop over time as hinges wear and the frame moves with the seasons. A dropped door catches, sticks, and eventually strains the mechanism until it breaks. Re-aligning the door and adjusting the keeps often fixes stiff locking before it turns into a gearbox failure.
Handles, cylinders and letterboxes
Snapped handles, worn euro cylinders, split letterplates and failed hinges are all quick swaps. If you are changing the cylinder anyway, it is the moment to fit an anti-snap one. See lock rekey & replacement.
| Symptom | Likely cause | Repair vs replace |
|---|---|---|
| Handle floppy or loose | Worn spring cassette or gearbox | Repair: new gearbox, not a new door |
| Must lift hard to lock | Dropped door or tight keeps | Repair: realign and adjust |
| Key spins, door won’t unlock | Failed multipoint gearbox | Repair: replace the gearbox |
| Draughts, door catches frame | Hinge wear, seasonal movement | Repair: adjust hinges and keeps |
| Cracked or warped door slab | Physical damage to the panel | Replace: the slab itself has gone |
Guide Prices
UPVC Door Repair: Starting Prices
| Multipoint gearbox replacement | from £85 |
|---|---|
| Door alignment / adjustment | from £65 |
| Handle replacement | from £55 |
| Letterbox or hinge replacement | from £45 |
Starting prices. A WhatsApp photo of the handle and the lock strip on the door edge is usually enough to fix the price before the visit.
See the full price guide →Our Work
UPVC Door Repair in the Field



FAQ
UPVC Door Repair: Your Questions
My uPVC door only locks if I lift the handle hard. Is that serious?
It is the early sign of a failing multipoint gearbox or a dropped door. Caught early it is often just an alignment; left too long the gearbox breaks and you can get locked in or out. Worth booking before it fails.
Do I need a whole new door?
Almost never. The door and frame are usually fine: it is the mechanism, handle or cylinder that is worn. We repair those and leave the door in place. Gearbox replacement starts at £85.
The key turns but the door will not unlock. Can you help?
Yes. That is a classic gearbox failure. We can often still open it non-destructively, then replace the mechanism the same visit.
Can you fit an anti-snap cylinder to my uPVC door?
Yes, most uPVC doors take a euro cylinder, and swapping in a three-star anti-snap one is a quick, worthwhile upgrade against lock snapping.
How do I know which multipoint mechanism I have?
You do not need to. We identify the brand and gearbox (Fullex, Winkhaus, Yale, Maco and others) from the strip and stamp on the door edge, and carry the common ones so most jobs are done in one visit.
Need UPVC Door Repair?
Send a photo of the handle and the lock strip on WhatsApp for a same-day price.